GUIDE / GOOGLE BUSINESS PROFILE

How to set up a Google Business Profile

A step-by-step guide to creating, verifying and completing your Google Business Profile.

Before you start

Check whether a profile already exists for your business by searching your business name on Google Maps. If it does, claim it rather than creating a second one.

The steps

  1. Go to business.google.com and sign in with a Google account you will keep.
  2. Enter your business name exactly as it appears in real life, with no added keywords or towns.
  3. Choose the primary category that best describes your main service.
  4. Add your address, or your service area if clients do not visit you.
  5. Add your phone number and website.
  6. Verify the profile using the method Google offers.
  7. Complete hours, services, description and photos.

Choosing categories

Your primary category matters most. Pick the one that best matches what you are known for, then add a few relevant secondary categories.

Common mistakes

  • Adding keywords or locations to the business name.
  • Using a virtual office or PO box as an address.
  • Leaving hours or holiday hours out of date.
  • Creating duplicate profiles.

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