SERVICE / CITATIONS

Local citations and consistent business details

A citation is any online mention of your business name, address and phone number (NAP). We find the listings that matter, correct the ones that are wrong and add the ones that are missing.

Why citations matter

Clients use directories, maps and apps to check opening hours and contact details. When those details disagree, people call old numbers or go to the wrong place, and search engines have less confidence in your information.

What the work includes

  • An audit of existing listings and duplicates
  • Correcting outdated names, addresses, phone numbers and opening hours
  • Claiming core platforms such as Google Business Profile, Bing Places and Apple Business Connect
  • Relevant UK general and sector directories, chosen for quality rather than volume
  • A record of every listing and login so you stay in control

Quality over quantity

Hundreds of low-quality directory links do little and can look spammy. We prioritise a smaller number of accurate, relevant listings and keep them up to date when your details change.

Frequently asked questions

We moved premises. Can you update everything?

Yes. A move is one of the most common reasons for inconsistent details. We update the main platforms first, then work through the rest.

Do you use automated submission tools?

Only where they genuinely help. Many important listings need to be claimed and checked by hand.

Who owns the listings?

You do. We create or claim listings in your business's name and hand over access details.

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