Knowledge setup
We turn your services, prices and policies into approved answers.
07.1 / AI / AUTOMATION
AI enquiry assistant.
Answer enquiries, day and night.
An AI enquiry assistant for salons, clinics and wellness businesses that replies to website and WhatsApp messages using your approved service information, collects the details you need and passes the conversation to your team.
Talk about the AI enquiry assistantWHAT’S INCLUDED
Inside
AI enquiry assistant.
Website enquiry assistant
A helpful assistant on your site that answers common questions.
WhatsApp replies
Automatic first replies and guided questions on WhatsApp Business.
Missed-call text back
An automatic message when you can’t pick up the phone.
Human handover
Clear rules for when a conversation goes to your team.
Review and refine
We review conversations and improve the answers over time.
HOW THE WORK TAKES SHAPE
Planned carefully.
Launched with care.
Tools, messages, responsibilities and timing are agreed in your proposal.
- 01
Understand your process
Review your current tools, messages and where time or enquiries are lost.
- 02
Build with approved content
Set up the automation using wording and rules you have signed off.
- 03
Test, launch, refine
Test with your team, go live and adjust based on real use.
QUESTIONS
Clear answers.
No surprises.
Any third-party software subscriptions and messaging costs are itemised separately in your proposal.
Will it give medical or treatment advice?
No. We configure it to share only approved information and to refer clinical or personal questions to your team.
Can customers speak to a person?
Yes. Handover rules are agreed in your proposal so people can always reach your team.
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